Follow these instructions to set up your Smart Home Hub.

Before you start

Download the Telstra Smart Home? app from the App Store or Google Play

  1. Open the Telstra Smart Home app
    • On your phone or tablet, open the Telstra Smart Home app
    • Log in with your Telstra ID
  1. Find a spot for your Smart Home Hub
    • Place it within five metres of your Wi-Fi modem
    • Plug it into a power point and turn it on
    • The LED on the front will blink red when it’s ready.

Good to know:

  • We recommend you don’t unplug or move the Smart Home Hub after set up.
  1. Connect Smart Home Hub to Wi-Fi
    1. On your phone, exit the Telstra Smart Home app:
      • Now navigate to Wi-Fi settings
      • Make sure Wi-Fi is on
      • Select the Wi-Fi network beginning with ‘TelstraHub’
    1. Go back to the Telstra Smart Home app:
      • Select your home Wi-Fi network  (NOT the TelstraHub network)
      • Enter your home Wi-Fi password
      • Select Done
      • Keep the app open until your hub connects to your home Wi-Fi. This may take a few minutes.

Good to know:

If your home Wi-Fi network doesn’t appear in the list, you can enter it manually:

  • Go to Wi-Fi settings
  • Select Other network
  • Enter your home Wi-Fi network name.
  1. Enter your details

    Once your Smart Home Hub and your home Wi-Fi are connected, you need to tell the app where to send messages from your automations:

    • Enter your preferred mobile number and email address
    • Select the arrow at the bottom right
    • The app will complete the set-up process. This may take a few minutes.

 

 

 

 

 

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