Billing

Showing 18 articles

• Late payment fee

• What’s a monthly rental fee or charge

• Request a refund

• Received a bill for an unfamiliar service

• Updating your account online

  Manage your small business account and services online using the Your Telstra Tools portal.

  Register for Your Telstra Tools. It may take up to five days from registering, to access all of your account information.

  You can also use the Telstra 24x7 App to view and manage your services on your phone or tablet.
  You can download the app from Google Play or the App Store.

• Manage your account

• Payment options

• Manage how you view your bill

• How to unlock my phone with a PUK code

• How do I manage my account online?

• How do I transfer my service?

• Steps for moving or setting up a new office

• What services could help me after I've moved?

• View your account balance

• View my unbilled activity online

• Set up bill notifications

• Set up email bill

• Request a payment extension

• Download your bill online

• Understanding the ACT Government Utilities Tax Charge

• Track mobile broadband usage

• Understanding your Telstra bill

• Managing your data

• 24x7 App for Business

• How to manage your data online

• Veritas Enterprise Vault.cloud? FAQ's

• How to access old bills

• What happens when you disconnect a service

• How do I transfer or cancel an account in the event of a death?

• Making a complaint