Switch to nbn™

Ready to connect to nbn??

If you’ve chosen us as your provider, getting connected is easy. We’ll help you every step of the way from your first nbn? appointment, to setting up your team, to making the most of your new business network.

Choose nbn plans

The connection process

You have the option to self install your equipment or to have one of our technicians install your service for an additional charge of $240.

If you have chosen to self install your services, you will be sent everything you need to connect your services. In certain situations, an nbn co appointment may be required to install nbn equipment.

If you have chosen to have your service professionally installed, we will work with you to arrange Telstra and nbn co appointments to install the necessary equipment.

 

process for connecting to the nbn

Self install

If you have chosen to self install your services, you will be sent everything you need to connect your services. In certain situations, an nbn? co appointment may be required to install nbn equipment.

Professional install

We can arrange a visit by one of our Telstra technicians to set up your connection for only $240. We can also help arrange nbn? co appointments to install the necessary equipment.

Some services will be affected. Here's how we can help.

The nbn network is replacing the old copper wire network with a faster, more reliable broadband experience. As part of that transition, some services that rely on phone lines will be affected. Find out which of your services may be affected and what you can do about each of them.

 

Landline phone and internet

Check with your service provider: is your landline phone and internet equipment nbn compatible?

You’ll be able to switch them when the nbn network arrives.

You may need to arrange for replacement equipment with your service provider.


 

FAX, PBX and other equipment

Check with your service provider: is your FAX, PBX or other equipment nbn compatible?

You’ll be able to switch them when the nbn network arrives.

You may need to arrange for replacement equipment with your service provider.


 

ATM or EFTPOS

Check with your bank and/or service provider: is your EFTPOS or ATM equipment nbn compatible?

You’ll be able to switch them when the nbn network arrives.

Contact your EFTPOS or ATM provider to see if your model will still work over the nbn network, or check for your model here.
If not, you may need to arrange replacement equipment with your bank or service provider.


 

Monitored security alarms

Check with your service provider: are your security alarms nbn compatible?

You’ll be able to switch them when the nbn network arrives.

You may need to arrange for replacement equipment with your service provider.

Or take a look at Telstra’s Business Protect service on the nbn network.


 

Fire alarms and emergency lift services

Check with your service provider: are your fire alarms or emergency lift services nbn compatible?

You’ll be able to switch them when the nbn network arrives.

Make sure you register your service(s) with nbn co online at nbn.com.au/fireandlift or call 1800 687 626.

You may need to arrange for replacement equipment with your service provider.
 

 

Types of nbn connections

Once the nbn goes live in your area, nbn co will let you know which kind of connection is delivering the network to your business.

 

You're connected by fibre-optic cable, which runs below ground or via overhead cables directly to your business address.

 

Appointment guide (PDF - 151KB)

View FTTP network image (JPG - 265KB)

You're connected by fibre-optic cable as far as a neighbourhood ‘node’ or junction box, then via the existing copper network to your business address. This is usually for single-storey buildings.

You’re connected by a fibre-optic cable to the basement or communications room, then via the existing copper network to other levels of the building. This is usually for multi-storey buildings.

You’re connected by an antenna attached to your business address.
This is usually in areas unable to get high-speed fixed-line broadband services.

You’re connected by a fibre-optic / coaxial (HFC) cable directly to your business address.
This is usually in locations that already have HFC available.

We're here to help

nbn? plans and equipment sales

We're here to answer your questions about switching to the nbn? network with Telstra

Call 1800 179 852
nbn? plan orders

If you have a question about your existing nbn? network plan order please feel free to contact us

Call: 1800 304 473
Faults & tech support

Having trouble? Call nbn? service support now.

Call: 13 2999
Visit a Telstra Business Centre

Let us walk you through your nbn? options at your local Telstra Business Centre. 

Find a Telstra Business Centre near you
香蕉视频-国产精品香蕉视频在线-香蕉视频无限次观看