Pack | Entertainment | Movies Pass | Drama | Sport | Sport HD | Sport + Drama | Platinum (inc all 7 packs - excludes HD) | Platinum HD (all packs inc HD ) | |
---|---|---|---|---|---|---|---|---|---|
Monthly Charge
12 month term |
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Monthly Charge
|
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Monthly Charge
12 month term or casual month to month |
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Standard Pack Cost
|
$29/mth | $49/mth | $49/mth | $58/mth | $68/mth | $78/mth | $128/mth | $139/mth | |
Standard Pack Cost with Netflix
|
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Minimum Term
|
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Entertainment Pack
|
Yes | ||||||||
What's Included
|
|
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What's Not Included
|
|
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Minimum Cost Standard Pack
Includes set up costs (with Self Install Kit option) |
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12 month term | |||||||||
24 month term | |||||||||
Casual month by month | $174 | $194 | $194 | $203 | $213 | $223 | $273 | $284 | |
Minimum Cost Standard Pack with Netflix
Includes set up costs (with Self Install Kit option) |
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Maximum Early Termination Charges (ETC)
|
N/A - Month to Month term | ||||||||
Maximum Early Termination Charges (ETC)
12 month term |
N/A - Month to Month term | ||||||||
Maximum Early Termination Charges (ETC)
24 month term |
N/A - Month to Month term | ||||||||
Maximum Early Termination Charges (ETC)
Casual month to month |
N/A - Month to Month term | ||||||||
Devices
|
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Allowances
|
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|
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1 |
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All packs must include Entertainment for $29/mth (included in Platinum HD). To access 4K features you will need an iQ4, compatible HDMI cable, compatible 4K TV and subscription to the HD?and Sport Packages?(included in Platinum HD). Any other connected equipment must also be compatible with Foxtel’s 4K UHD Standard.?For more info see Foxtel.com.au/compatibility.? Price effective 25 June 2019. For example, minimum cost over 1 month with $25 self installation (SIK) and $75 iQ2 Box with: Entertainment is $174; Entertainment + Movies is $194; Entertainment + Drama is $194; Entertainment + Sport is $203; Entertainment + Sport HD is $213; Entertainment + Sport + Drama is $223; Platinum is $273; Platinum HD is $284. |
Standard Pack Cost
|
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Entertainment | Movies Pass | Drama | Sport | Sport HD | Sport + Drama | Platinum (inc all 7 packs - excludes HD) | Platinum HD (all packs inc HD ) |
---|---|---|---|---|---|---|---|
$29/mth | $49/mth | $49/mth | $58/mth | $68/mth | $78/mth | $128/mth | $139/mth |
Entertainment Pack
|
|||||||
Yes |
What's Included?
|
|||||||
|
What's Not Included
|
|||||||
|
Minimum Cost
Includes set up costs |
|||||||
Entertainment | Movies Pass | Drama | Sport | Sport HD | Sport + Drama | Platinum (inc all 7 packs - excludes HD) | Platinum HD (all packs inc HD ) |
---|---|---|---|---|---|---|---|
Casual month to month
|
|||||||
$174 | $194 | $194 | $203 | $213 | $223 | $273 | $284 |
Maximum Early Termination Charges (ETC)
|
|||||||
N/A - Month to Month term |
All packs must include Entertainment for $29/mth (included in Platinum HD). To access 4K features you will need an iQ4, compatible HDMI cable, compatible 4K TV and subscription to the HD?and Sport Packages?(included in Platinum HD). Any other connected equipment must also be compatible with Foxtel’s 4K UHD Standard.?For more info see Foxtel.com.au/compatibility.? Price effective 25 June 2019. For example, minimum cost over 1 month with $25 self installation (SIK) and $75 iQ2 Box with: Entertainment is $174; Entertainment + Movies is $194; Entertainment + Drama is $194; Entertainment + Sport is $203; Entertainment + Sport HD is $213; Entertainment + Sport + Drama is $223; Platinum is $273; Platinum HD is $284. |
Information about the service
-
This is a Foxtel from Telstra service that offers a selection of Foxtel channels within your chosen Pack.
- Device information and requirements
-
- You must have or purchase a Foxtel from Telstra set-top box plus pay any applicable installation charges.
- To watch your subscription in HD you need a HD compatible TV, a Foxtel HD recordable device and an HD Foxtel from Telstra subscription (such as Platinum Plus) for the relevant channels.
- To access 4K features you will need a 4K compatible TV and subscription for relevant 4K channels.
- To access Netflix on your set top box you will need a Netflix subscription.?
- You must have or purchase a Foxtel from Telstra set-top box plus pay any applicable installation charges.
Information about pricing
-
Refer to the Pack Cost table
- Other charges
-
In addition to the monthly charge, you may pay the following:
- Installation charges – (applies to all services)
-
Professional Installation Charge -?$100 (additional costs may apply for non-standard installations and regional service fees)
Self-Install Kit and iQ box postage fee - $25 (only offered to eligible customers. Your premises must comply with pre-qualification questions)
- Equipment Charges (if applicable)
-
Foxtel iQ4 set-top box (for satellite only) - $125?
Foxtel iQ3 set-top box (for cable only) - $125?
Foxtel iQ2 set-top box (only available with multi-room) - $75
Unrecovered equipment fee - $300? (in circumstances where a set-top box needs to be returned and isn't)
- Bill Payment Charges
-
- Paper bills and electronic payments – Free
- Payments made in person or by mail – Extra?$1.00
- Set up Email Bill at telstra.com/emailbill
Some exemptions may apply. For details, visit?telstra.com/billpay? To set up Direct Debit or for details on other bill payment options, visit telstra.com/billpay
Other Information
- Can I get On Demand content?
-
To access On Demand services connect your internet enabled device to the internet.
- Foxtel GO
-
You can access Foxtel GO before your Foxtel from Telstra service has been installed.
- Download Foxtel GO (data charges apply)
- Create a Foxtel ID by registering your account with your date of birth and Foxtel Account Number (detailed in your Foxtel installation notice and is different to your Telstra account number)
- You can login to Foxtel GO within 3 hours of creating your Foxtel ID
Foxtel GO requires an internet connection (data charges may apply). Your subscription determines the content you can access.
- Understanding my bill
-
You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan. Your first bill will be higher if you start your plan part way through a billing period.
- Need help? We're here for you.
-
Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.
-
The full terms for Foxtel from Telstra are in the Foxtel from Telstra and Installation and Privacy Terms & Privacy Statement available at telstra.com/foxtel.
Foxtel marks are used under licence by Foxtel Management Pty Ltd. ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.
MOSC1116-Tue Jun 25 00:00:00 AEST 2019